Privacy policy

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Privacy policy

Chính sách bảo mật

1. PURPOSE OF COLLECTING AND USING PERSONAL INFORMATION

During the ordering process, customers will provide us with personal information.

Espoir Store is committed to protecting all customer information when submitting personal information.

All personal information submitted by customers to us will only be used for direct communication and exchange during the order processing at the Shop.

We commit to not trading or selling customer information for commercial purposes.

This consumer data protection policy only applies to information on the official website. 

2. SCOPE OF INFORMATION USE:

Providing services to customers.

Communicating with and resolving issues for customers in special circumstances.

Not using customers’ personal information for purposes other than verification and contact.

3. INFORMATION RETENTION PERIOD:

Members’ personal data will be stored until a request for deletion is made by the administration.

Otherwise, members’ personal information will be kept secure on our servers.

4. WHO MAY HAVE ACCESS TO THAT INFORMATION?

The information collected from members will be accessed by the administration, customers, and relevant authorities upon request.

5. ADDRESS OF THE UNIT COLLECTING AND MANAGING INFORMATION
Espoir Store Business Household

Address: 12 Quốc Hương, P. Thảo Điền, Q.2, Tp.Hồ Chí Minh.

Email: espoirbusiness@gmail.com

Hotline: 0348469350

6. METHODS AND TOOLS FOR CONSUMERS TO ACCESS AND EDIT PERSONAL DATA

Customers have the right to check, update, adjust, or cancel their personal information by contacting the website administrators.

Customers have the right to submit complaints by contacting the website administrators.

Upon receiving these complaints, we will verify the information.

If the customer’s complaint is found to be true, depending on the severity, we will take appropriate action.

Espoir Store.